Effective Date: 19 March 2026

Easy2Order (“we,” “our,” or“us”) is committed to protecting and respecting your privacy. This PrivacyPolicy explains how we collect, use, and safeguard your personal data when youuse our services, in accordance with the UK General Data Protection Regulation(UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following personal information:

1. Account Information: Name, email address, phone number, delivery address, and login credentials.
2. Payment Information: Card or payment details processed securely via our payment provider.
3. Order Information: Details of your orders, preferences, and delivery instructions.
4. Technical Information: IP address, browser type, device information, and browsing data collected through cookies and similar technologies.
5. Communications:
   Records of correspondence between you and Easy2Order.

2. How We Use Your Information

We use your data for the following purposes:

• To provide and manage your account and orders.
• To process payments and prevent fraud.
• To communicate with you about your orders, promotions, or updates (with your consent where required).
• To improve our services, website, and user experience.
• To comply with legal obligations.

We only process your personal data when we have a lawful basis, such as your consent, performance of a contract, compliance with a legal obligation, or legitimate interests.

3. Legal Basis for Processing

Under UK GDPR, our lawful basis for processing your personal data includes:

• Contractual necessity: Processing your data is necessary to fulfil our agreement with you (e.g., completing your order).
• Consent: Where you have provided explicit consent for specific uses (e.g., marketing emails).
• Legal obligation: Complying with UK laws and regulations.
• Legitimate interests: Improving our service, detecting fraud, or communicating service updates.

4. Sharing Your Information
We do not sell your personal data. We may share your information with:

• Service providers who help us operate our business (e.g., delivery services, payment processors).
• Legal authorities if required to comply with a legal obligation or protect our rights.
• Business transfers in case of merger, acquisition, or sale of assets.

We ensure any third party follows strict data protection standards.

5. International Transfers

Your data may be stored or processed outside the UK. Where transfers occur, we ensure appropriate safeguards in compliance with UK GDPR, such as Standard Contractual Clauses or adequacy decisions.

6. Data Retention

We will retain your personal data only for as long as necessary for the purposes outlined above or as required by law. Once no longer needed, your data will be securely deleted or anonymized.

7. Your Rights

You have the following rights under UK GDPR:

• Access your personal data.
• Correct inaccurate data.
• Request deletion (“right to be forgotten”).
• Restrict or object to processing.
• Withdraw consent where applicable.
• Data portability to another service provider.

To exercise your rights, contact our Data Protection Officer (DPO) at sales@easy2order.co.uk

8. Cookies and Tracking

We use cookies to enhance your experience and for analytics. You can manage cookie preferences via our website. For more information, see our Cookie Policy.

9. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or destruction. However, no online transmission is 100% secure.

10. Complaints

If you have a complaint regarding our handling of your personal data, you may contact our DPO or the Information Commissioner’s Office (ICO) at https://ico.org.uk.

11. Updates to this Policy

We may update this Privacy Policy from time to time. Changes will be published on our website with an updated effective date.

Contact Us:

Easy2Order Ltd.
Email: sales@easy2order.co.uk
Address: 7 Sovereign Business Centre, Stockingswater Lane, Enfield, EN3 7JX