Effective Date: March 2026

Easy2order Limited (“Easy2order”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and protect information about you when you use our website and services.

1. Data Controller

Easy2order Limited
Registered in England and Wales, company number 16925323
Registered office: 7 Sovereign Business Centre, Stockingswater Lane,
Enfield, EN3 7JX
Email: accounts@easy2order.co.uk
Phone: 0800 024 6111

We are the data controller responsible for your personal data.

2. Personal Data We Collect

We may collect the following types of personal data:

1. Identity Information: Name, title, date of birth (if relevant)
2. Contact Information: Email address, telephone number, billing and delivery addresses
3. Payment Information: Payment card details (processed securely via our payment provider)
4. Technical Information: IP address, browser type, device information, and website usage data
5. Communications: Emails, messages, or queries sent to us

3. How We Use Your Data

We use personal data for purposes including:

1. To process orders and payments
2. To deliver products or services
3. To communicate with you regarding orders, updates, or marketing (if you have opted in)
4. To improve our website and services
5. To comply with legal obligations

4. Legal Basis for Processing

Our legal bases for processing personal data are:

1. Contractual necessity: To perform our contract with you
2. Consent: Where you have given clear consent for marketing or cookies
3. Legal obligations: To comply with UK law, tax, or accounting requirements
4. Legitimate interests: To improve our services, website, and prevent fraud

5. Sharing Your Data

We do not sell your personal data. We may share data with:

1. Payment processors and financial institutions
2. Delivery and logistics providers
3. IT and website service providers
4. Law enforcement or regulatory authorities where required by law.

6. International Transfers

We do not transfer your personal data outside the UK or European Economic Area unless adequate safeguards are in place.

7. Retention of Data

We retain your personal data only as long as necessary for the purposes it was collected or to comply with legal obligations. Typically:

• Order information: 6 years for accounting purposes
• Marketing data: Until you unsubscribe.

8. Your Rights

You have the right to:

1. Access your personal data

2. Correct inaccurate data

3. Request deletion of your data

4. Restrict processing in certain circumstances

5. Object to direct marketing

6. Request data portability

7. Withdraw consent at any time

To exercise these rights, contact: accounts@easy2order.co.uk

9. Cookies Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the site function properly, improve your experience, and analyse usage.

Types of Cookies We Use

1. Strictly Necessary Cookies: Essential for website functionality (e.g., login, shopping cart)
2. Performance Cookies: Collect anonymous information on website usage for improvement
3. Functionality Cookies: Remember your preferences (e.g., language or region)
4. Marketing/Advertising Cookies: Track activity to provide targeted advertising (only with consent)

Managing Cookies

Most browsers allow you to manage or delete cookies. Disabling certain cookies may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure.

12. Changes to This Policy

We may update this policy occasionally. The latest version will always be available on our website. Continued use of our services indicates acceptance of any changes.

13. Contact

For questions about this policy or your personal data, please contact:

Easy2order Limited

7 Sovereign Business Centre, Stockingswater Lane, Enfield EN3 7JX
Email: accounts@easy2order.co.uk
Phone: 0800 024 6111